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About us

ABOUT

Royal Falcon Security

Royal Falcon Security LLC was established in 2012 and it is licensed by the UAE federal regulatory body, the Auxiliary Security Services Department (ASSD) at the Ministry of Interior in Abu Dhabi, Al Ain & Western Region, Security Industry Regulatory Agency (SIRA) in Dubai, Private Security Business Department from the Northern Emirates and observes strict compliance with all ministries in UAE that regulates and governs UAE's security industry.

We are a dynamic and innovative security company committed to providing innovative security solutions to both our clients and candidates. Our company’s operations are based on UAE Standards for vetting and providing high-class security services. We pride ourselves in providing a full range of Security Management Services and committed to continuous improvement of quality in delivery. We are ISO certified and have well-qualified and experienced professionals that are dedicated to the growth and improvement of security within the region.

We have the highest standards of integrity and excellence at every level. To us, integrity and professionalism are of utmost importance. As an organization committed to excellence, we maintain the highest industry standards for security officer’s training, honor, loyalty, and character. All of our security officers are highly trained and are subject to constant site supervision and random inspections to meet the demands of the market, effectively. Our security officers are skilled and able to assist in undertaking additional duties such as reception, customer service, and dispute management.

We believe that our most important asset is our staff and for this, we are always seeking the very best candidates from the market. To get the best personnel, we offer attractive rates of pay, benefits, and genuine incentive for staff to work and make a career. We always nurture our staff and give them better opportunities to develop their skills and knowledge such that they may develop a successful career in the security industry. Royal falcon security follows a fair, universal, and square policy of recruitment subject to our Equal Opportunity policy – We pride ourselves in our diversity as we source our candidates from all over the world.

We have developed one of the most comprehensive approaches to our client services through our weekly and monthly report system. We organize regular meetings with our clients at designated intervals to review our security plans and improve performance on sites. Our approach is to discuss both individual and organizational requirements with each and every client and then formulate, design, and implement a quality strategic plan that fully works to meet their organizational objective.

Our Mission Statement

"We are different as our approach focuses on you. We offer a professional yet personalized service, delivering tailor-made security solutions to suit your needs. We take time to understand you and provide unrivalled customer service. Our solutions are robust, reliable, and driven by our commitment to you."

Mission

Royal Falcon Security strives to consistently provide high-quality services, always demanding the highest standards of professionalism and integrity of ourselves. With a commitment to quality service, we focus on satisfying our customer needs. We aim to grow further, together with our clients and shareholders.

Vision

We strive to be recognized as a leader among regional commercial security integrators and an industry expert company committed to the strategic growth and stability of the region.

Our core values define
our business practices

01

Integrity

Doing the right thing, even when no one is watching. We take immense pride in doing the right thing simply because it is the right thing. Details are critical. We have the courage to follow a strong moral compass and we place great emphasis on developing and sustaining a strong positive and ethical culture.

02

Responsiveness & Reliability

We are always available for our customers and they can expect us to honor our commitments. If a problem arises, it will receive the attention it deserves. We are proud to serve our customers and work diligently to earn and keep the business we attain.

03

Relationships

Our highest priority is a satisfied customer and we understand that satisfaction is not attained by merely completing a job. Fostering long-term, meaningful relationships has been critical to our past success and unquestionably will be part of our future too. We communicate openly and listen actively.

04

Teamwork

We make it our responsibility to understand the business of our customers. We work closely alongside our clients and the solutions we provide are not “one-size-fits-all”. Individual needs and challenges are met. We are committed to collaboration, both within our organization and with our customers.

05

Quality

The best innovations are ineffective if not installed and serviced properly. We take the time to ensure that our work is done exceptionally well. Our team takes pride in offering a level of service that will surpass your expectations.

06

Leadership

We are dedicated to conducting business in an honest and ethical manner. As the industry evolves and we identify new opportunities, we keep the best interest of the customer at the center of our decisions and provide professional opinions tailored to individual customer needs. We work tirelessly to meet our obligations and strive for superior performance.

OUR

Management

Royal Falcon Security is led by "thoughtful leaders" with proven track record in the security sector. Our security managers and supervisors provide constant support to all our clients along with supervision of all security guards to maintain the very highest industry standards.

Mr. Majed Abdullah Ahmad Al Shehhi
Message from our GM

At Royal Falcon Security, our commitment to clients is to offer excellent services, on-time performance, unmatched service, fair pricing, and superior customer support. To meet UAE’s growing demand, we have strengthened our presence in the UAE market and we have adopted a growth strategy that will allow us to continue leading the UAE market for the years to come.

Our company's presence in the market for approximately a decade qualifies us to best understand and serve the UAE market. Our distinctive competency has drastically increased our productivity hence offering innovative solutions, and supplying our customers with high-quality services that satisfy their needs.

We know that in order to succeed we should do business ethically. For this reason, at Royal Falcon Security, we do business the right way. We deal with all our stakeholders in an ethical, professional and socially responsible manner. Our work environment is a multi-cultural, hardworking, customer-centered one that promotes creativity and teamwork. We make every effort to be worthy of our clients’ loyalty and trust, and to best serve and support them.

We believe that achieving a consistently high level of customer satisfaction rates guarantees our success and adds to shareholder value, and as such is worth every bit of time and investment we put into it.

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